Available
Users and roles
Everyone sees and changes only what their job needs.
Why it matters
Owners keep control while managers, billing contacts and read-only users do their work safely.
What it does
Invite people to the business console by email and give each a role: owner, business administrator, manager, staff, billing or read-only. Administrators can suspend a person, which signs them out everywhere.
Console users are separate from employees with extensions; employees use their personal extension page.
How it works
- An administrator presses Add a team member and chooses a role.
- The person receives an invitation and chooses a password.
- They see only the pages their role allows.
Example
An office manager gets a manager role to edit hours and menus, the bookkeeper gets billing, and an auditor gets read-only.
Setting it up (administrators)
- Open Team and choose Add a team member.
- Choose the role and press Add and send invitation.
- Change a role or suspend a person at any time.
What employees experience
- Console users sign in with their email and see their own role's pages.
Works with
- IVRC business console (any web browser), used by owners and administrators
Plan availability
This is part of the IVRC business account itself rather than an option of a particular plan, so it is not listed plan by plan.
Add-ons
There are no add-ons for this feature.
Good to know
- Some actions, such as billing changes, are limited to the account owner.
Next steps
Compare plans, check the price of a call to any country, or start setting up your business phone system.